Read the latest admission follow-up
In Admissions → Admission Queries, the New Layout has a separate Follow-up history grid for students on the current page. The latest conversation is visible immediately. Expand reads earlier contacts, newest first; Expand All expands the loaded students. Collapse All keeps their latest conversations visible. Use Add Follow-up in this grid to record another contact. Follow-up Date sits beside Today’s, Due and Upcoming Follow-up; the filters retain their existing meaning. Saving a contact sends no message.
Admission inquiry follow-ups and discussed fees
Open Admissions → Admission Queries → New Layout. Today’s Follow-up, Due Follow-up and Upcoming Follow-up filter by the latest saved next contact date. Due means before today; upcoming means after today. Follow-up Date filters a particular date. Clear the selections to return to all inquiries.
Choose Add Follow-up on a student’s row. Select Call Status and Admission Status, enter Remarks and the Next Follow-up Date, then Save Follow-up. Leave the date blank when no more contact is planned. Each save appends history and replaces the pending schedule; it never sends a message. View history retains earlier conversations even after admission is confirmed and a Temporary SID becomes permanent. The enrolled student’s Manage Students → Update screen also shows Admission follow-up history.
On Add Query → New Layout → Office Information, choose a Fee Plan and expand Add Discussed Student Fee. Review each particular’s Actual Amount and enter the Decided Amount. Save the query. Update and admission confirmation let you review or change this agreement; changing campus or fee plan requires reviewing its particulars again. The discussion remains after confirmation. It does not create billed fees, challans or payments automatically: use the existing Admissions → Manage Fee Plans workflow under its normal privileges for actual billing.
